I like your piece of writing and would like to add that when we go into work with an agenda with the right context in place, one tends to get oblivious to personal remarks.
The whole idea is to be able to project the real you at all times. I often feel a person is more amiable and can engage better when he/ she is perceived as being Compassionate, Trustworthy, Hopeful and being a person who can bring Stability to situations at workplace.
Do message me if you would speak more on anecdotes relating to Compassion, Trust, Hope and Stability.
Your Dost Team