We sincerely apologize for the bad experience. We are experiencing a sudden increase in traffic which is keeping all our experts busy. Hence there has been noone to pick your request.
We apologize but please drop us a message (https://yourdost.com/friend/messages) if possible and we will respond to your asap.
I again apologize Mish for not so good experience by you. If you would allow, we will also be willing to fix you an appointment with a senior expert.
Please give us a chance Mish.